Patient Code of Rights (half day)
Protect your patients’ rights. Find out how to comply with the Code of Health and Disability Services Consumers’ Rights and manage complaints.
Health Information Privacy (half day)
Protect your patients’ health information. Comply with the Health Information Privacy Code 1994. Improve the way you collect, use and store your clients’ health information.
Persuasive Public Speaking (1 day)
Speak with confidence and influence others. Practise your public speaking and sharpen your skills of persuasion.
Leadership: Effective Communication and Delegation (1 day)
Effective leadership is critical for success. Lead and motivate your team for success through coaching and courageous conversations. Supervise and delegate work to staff effectively.
Effective Business Writing (1 day)
Learn to write in plain English for better understanding. Communicate in a clear and concise manner in your correspondence, emails and file notes.
Unconscious Bias (half day)
Identify your personal unconscious biases that can affect leadership effectiveness and decision making. Manage unconscious biases in the recruitment and selection processes.
Time Management for Productivity (half day )
Overcome time management issues. Avoid procrastination or feeling stressed at work. Find out how to become more productive at work through goal setting and delegation,.
Staying Ahead of HR Trends (1 day)
Find out how to effectively manage current HR trends for productivity. Discover how to manage challenges of flexible working arrangements, greater technology and diversity.
Managing Different Generations – Millennials and Ageing Workers (half day)
Engage and motivate staff from different generations. Manage the challenges and reap the benefits of working with millennials and ageing workers.
Improving Flexible Working (half day)
Flexible working arrangements can enhance productivity. Improve the way you manage flexible working arrangements, including part time, job sharing, and remote work.