
This two-part series equips HR and leaders with practical techniques to hold powerful performance conversations, give motivating feedback, and apply modern review frameworks.
Updated for 2026, it combines proven coaching models with contemporary performance systems to boost capability, engagement, and fairness organisation-wide.
This series will be delivered virtually via Zoom over two half-day sessions:
Performance development is one of the most powerful ways to improve productivity and strengthen organisational performance.
Yet many managers feel unsure about conducting reviews or hesitate to give constructive feedback because they fear getting it wrong.
This two-part virtual series provides a practical guide to improving performance conversations through effective feedback and coaching.
The series covers performance review processes, coaching models, and tools for regular check-ins and development conversations. You will explore how to build rapport, increase motivation, and support continuous development through structured performance discussions.
Participants also learn how to select a performance review framework that supports growth in their organisation.
Across two half-day sessions, you will learn how to apply modern performance frameworks and coach staff to build capability and motivation.
You will discover strategies to support fair assessment, increase manager confidence, and reduce bias in performance conversations.
Our employment lawyer will provide guidance on good-faith communication and how to conduct performance reviews in a way that reduces legal risk.
You will receive practical tools, including checklists, templates, and planning resources that can be applied immediately in your organisation.
We will answer key questions such as: How can managers assess staff performance fairly by reducing bias? What performance frameworks will support continuous improvement at your organisation?
This series includes:
Effective Performance Reviews and Frameworks
This half-day session focuses on improving performance review processes and designing practical performance development frameworks. Learn how to build high-performing teams through fair and effective review structures updated for 2026.
We explore contemporary approaches including the balanced scorecard, performance management dashboards, and continuous performance development techniques.
Find out how to design a Performance Development Plan and set goals that are practical and measurable.
Giving Feedback and Coaching for Higher Performance
This half-day session strengthens your feedback and coaching skills so you can motivate staff and support higher performance.
Learn how to give frequent and meaningful feedback as part of continuous performance development. We cover proven coaching models such as GROW and COACH, emotional intelligence, active listening, and how to ask powerful questions.
Participants will gain practical tools including checklists, feedback templates, and techniques for encouraging two-way feedback in every conversation. Learn how to coach staff for improvement and support high performers with goals.
What to Expect
Join experienced employment law presenter Julia Shallcrass for two interactive virtual sessions focused on helping you improve staff performance through effective reviews, practical feedback, and coaching techniques.
Participants will receive digital workbooks for each session containing checklists, templates, and conversation tools. You will also take part in small-group discussions, case studies, and Q&A opportunities.