Managing Poor Performance and Negotiating Exits Series

Categories: People Managers
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Select a session below to book today for $851 incl GST.

This comprehensive series combines two popular half-day courses to help you manage staff performance, from informal feedback to formal processes and exits.

This two-part virtual series focuses on improving staff performance through to formal performance management and negotiated exits.

This series will be delivered virtually via Zoom over two half-day sessions:

  • Managing Poor Performance
  • Negotiating Exits for Problem Employees

Participants will gain confidence to address performance issues, create Performance Improvement Plans, and manage exits.

Performance management improves accountability, team performance, and organisational results. Yet many employers avoid it due to low confidence or concerns about legal risk.

In this comprehensive series, you will develop essential skills to improve performance informally and follow a fair, legally compliant formal process. The series also covers practical strategies for exit discussions, including negotiating settlements to reduce legal risk.

Managing Poor Performance 

This session provides a clear overview of the performance management framework. 

Delays in performance management harm productivity and can lead to costly dismissals without a proper process. 

Learn how to prevent poor performance through coaching and feedback. You will identify your legal obligations when managing performance and learn how to prepare Performance Improvement Plans and conduct formal meetings. 

We will also discuss outcomes for continued non-performance, including warnings and dismissal.

Negotiating Exits for Problem Employees 

This session gives HR and managers a practical guide to exiting problematic employees through negotiation or mediation. Our employment lawyer will explain when to consider exit settlements and how to reduce the risk of personal grievances. 

Participants will learn how to prepare for negotiation, assess risk, and navigate mediation. We will focus on resolving matters through a Record of Settlement and selecting terms that protect your organisation. 

You will also consider how to protect confidential information, company property, and reputation in a negotiated exit.

What to expect from this series:

Join experienced employment law presenter Julia Shallcrass for a two-part series focused on improving performance and guiding negotiated exits. 

Participants will gain confidence managing performance challenges and navigating complex exits. You will receive digital workbooks for each session containing checklists and templates. 

Attendees can ask questions, complete activities, and take part in small-group discussions.

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You Will Learn:

  • Identify the difference between poor performance and misconduct to follow the correct process
  • Support staff to avoid poor performance in the first place
  • Set SMART goals in Performance Improvement Plans to improve staff performance
  • Manage poor performers through formal processes like Performance Improvement Plans, warnings and exit strategies
  • Conduct formal performance management meetings with confidence
  • Give warnings and dismissals for ongoing poor performance
  • Deal with difficult issues that can lead to poor performance, such as stress, bullying, and mental health
  • Comply with employment law in performance management processes to reduce the risk of personal grievances
  • Identify reasons for exiting problem employees
  • Negotiate an exit settlement with reduced risk of personal grievances
  • Consider terms of an exit settlement that protect your company and ensure the agreement is full and final
  • Prepare for negotiation and mediation by conducting a risk assessment of both parties’ positions
  • Address issues that commonly arise during negotiation and mediation for a successful resolution
  • Consider practical ways to protect company property, confidential information, and reputation when a problem employee leaves the organisation

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