4 Hours CPD

Engage and motivate staff from different generations. Manage the challenges and reap the benefits of working with millennials through to mature workers.

This virtual half-day course sets out strategies to engage and motivate a multi-generational workforce and overcome the challenges of generational diversity.

Find out how you can manage opportunities and overcome the challenges of generational diversity – including exceptionally high levels of staff over 60 and the struggle to retain younger workers.

In this course, participants will recognise the need to retain and value our mature workforce and millennials, or else face a decreased labour supply and a skill shortage.

Course Overview

If you are facing challenges managing or motivating a multi-generational workforce, this course is your guide to effectively engage different generations at work.

In this course, participants will identify and compare key characteristics of the five different generations in the workplace.

Find out how to motivate, retain and value our mature workforce and millennials, or else face a decreased labour supply and a skill shortage.

Through discussion and case scenarios, course participants will explore how to manage the challenge of generational diversity in your workplace for better working relationships and productivity.

Learning Objectives Include

  • Identify characteristics of the five different generations in the workplace
  • Compare differences in how to engage and motivate each different generation at work
  • Explore attitudes other workers and clients have towards younger and mature workers
  • Recognise the benefits of motivating Millennials, Gen Z and mature employees for greater productivity and retention
  • Discover how to communicate with and develop Millennials and Gen Z for business and client success
  • Identify the value that mature workers bring your organisation
  • Apply ways to adapt work and create opportunities for ageing workers in case studies
  • Explore strategies to engage and manage mature workers and millennials
  • List ways to reduce the risk of unlawful discrimination and biases

What To Expect

This virtual course is an interactive seminar with questions and answers and case scenarios.

Join Employment Lawyer and HR facilitator Julia Shallcrass on this live and virtual half day course. Concepts and theories will be introduced and explained, then applied through scenarios and discussions.

Attendees will receive a digital workbook with activities and guidance on engaging a multi-generational workforce. Attendees can ask questions in our Q&A and connect with other attendees in polls and group activities.

This Course is For

This course is useful for all HR professionals and people-managers seeking to engage a multi-generational workforce, and those wanting to retain and motivate staff from different generations. This course is useful for people managers and supervisors who wish to improve how they manage staff from different generations. This course focuses on how to improve generational diversity and productivity at work.