If you manage a team or have any HR responsibilities, this is your essential guide to Human Resources in New Zealand.

Participants will gain an understanding of how to manage staff and deal with common issues while complying with employment laws.

Through 3 sessions over 3 weeks, you will learn how to:

  • Recruit the right staff through interviewing techniques to select staff to build the best and brightest team
  • Conduct performance reviews with confidence, and give feedback to improve performance
  • Manage poor performers and misconduct, by following formal performance management and disciplinary processes

Presented by an experienced employment lawyer, this practical course provides a comprehensive overview of managing staff in New Zealand, from hiring through termination. Through discussion and case scenarios, course participants will find out how to reduce the risk of personal grievances and resolve employment relationship problems. Participants will discover how to manage staff relationships with confidence through activities and learning about case law.

You Will Learn:

  • Recruit the right staff through reliable methods
  • Interviewing skills in person, by phone or online
  • Practice asking situational, competency-based and behavioural questions
  • Lawfully conduct pre-employment checks
  • Find out how to identify and manage unconscious biases
  • Detect possible deception and toxic behaviours
  • Consider regular catch ups with staff for two-way feedback
  • Practice giving praise and constructive feedback to improve results
  • Consider a checklist for conducting performance reviews easily
  • Set and evaluate goals for staff to challenge and motivate high performance
  • Explain the difference between ‘poor performance’ and ‘misconduct’
  • List key requirements in managing poor performance
  • Identify a fair and reasonable disciplinary process for misconduct
  • Manage proper process in investigation and disciplinary meetings

This Course is For

This course is designed for professionals, managers and team leaders, and for any managers and HR professionals who wish to maintain productive employment relationships. This course focuses on how to reduce the risk of any legal claims and apply best practices from recruitment to termination so you can lead successful teams.

Course Format

This course is a 16- hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course.

Presenter Information

As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their management and communication skills. Julia is a practical and engaging presenter with expertise in training leaders to create high-performing workplaces in the course, Leader’s Guide to Performance Management. Julia is an employment columnist for the NZ Herald.