This course will be held Inhouse –  choose In-person or Virtual course – Please Contact Us for Inhouse Training

This interactive course provides an effective overview of patient rights.

Find out how to comply with the Code of Patient Rights, manage complaints and discuss practical case studies.

Learning Objectives Include

  • What is the Code of Patient Rights
  • How to comply with the Code of Patient Rights
  • Overview of the Health and Disability Act 1994
  • How to manage complaints
  • Consider issues in Cole’s Medical Practice in NZ
  • Practical group discussion on patient rights
  • Case studies and activities

This Course Is For

This course is useful as a refresher for health administrators, health care workers, social workers, and health practitioners on patient rights.