This course will be held Inhouse –  choose In-person or Virtual course – Please Contact Us for Inhouse Training


Performance management and disciplinary issues are the most common causes for personal grievance action at the Employment Relations Authority.

Reduce your risk and grow confidence in managing staff misconduct and poor performance.

Find out how to lawfully conduct the performance management and disciplinary processes and meet employer obligations.

Ensuring employees understand what is expected of them will enhance their contribution to your organisation.

Dealing with misconduct the right way will reduce your risk of personal grievance action and avoid breaching your good faith requirements.

Learning Objectives Include

  • Performance development for improving productivity
  • How to improve staff performance
  • Practise providing feedback on performance
  • Performance management processes
  • Performance improvement plans
  • Dealing with misconduct and serious misconduct
  • Raising allegations of misconduct
  • Investigating misconduct – legal requirements
  • Disciplinary meetings and dismissals – what you can say and what you should not say
  • Practice disciplinary meetings
  • Ensure your employment documentation aligns with proper process
  • What to avoid doing in disciplinary issues
  • How to comply with good faith and meet the test of justification
  • Dealing with personal grievances
  • Resolving employment relationship problems, such as through mediation
  • Exit strategies, including settlement agreements
  • Case studies on how to deal with performance and disciplinary issues

This Course Is For

This course is useful for managers, supervisors and HR professionals who want to improve the way they deal with performance and disciplinary issues.  This course will help keep you current on lawful investigations and terminations.