Do you want to identify and manage conflict for business success?
Discover how to identify and manage conflict before it escalates to bullying and harassment, which are major problems in New Zealand.
Managing conflict is critical as unresolved or unmanaged conflict can quickly escalate and stifle an organisation’s progress. Unresolved conflict can result in poor behaviours like physical or emotional withdrawal and reduced productivity.
Take a proactive approach to bullying and harassment to reduce the risk to health and safety, and help prevent unwarranted behaviour.
This course will take you through various techniques and skills to help you prevent bullying and harassment, and approach and manage conflicts more effectively.