
Want to resolve disputes with confidence? This practical course equips you with the tools and techniques to identify, address, and resolve workplace conflicts before they escalate into bullying and harassment—key issues for New Zealand businesses.
Effective conflict management is vital to maintaining a productive and harmonious workplace. Left unchecked, unresolved issues can lead to toxic behaviours, disengagement, and declining productivity.
Take a proactive approach to mitigate health and safety risks associated with bullying and harassment and ensure a healthier, more respectful work environment.
Learn practical conflict resolution strategies, including mediation, negotiation, and the five styles of conflict resolution. Gain the skills to handle difficult conversations and resolve disputes effectively.
Course format:
Presented by employment lawyer Julia Shallcrass, this virtual 6.5 hour course will also guide you in complying with employment and health and safety legislation, ensuring a safe and compliant workplace. Through interactive exercises, you’ll gain hands-on experience in managing conflict and applying key strategies for positive outcomes.