Managing Workplace Conflict
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Workplace conflict is inevitable — but it doesn’t have to derail your team. This practical course provides you with the tools and techniques needed to identify, address, and resolve workplace disputes with confidence.
You can attend this course individually, or join us for the full Managing Workplace Conflict, Bullying and Harassment Series.
Course Overview
This engaging virtual course equips you with the skills to resolve disputes confidently, turning conflict into opportunities for collaboration and growth.
Explore the root causes of conflict, from miscommunication to competing priorities, to prevent minor issues from escalating into larger disputes.
Learn practical techniques to manage challenging situations effectively. Enhance your communication skills through active listening and assertive communication to ensure clarity and understanding.
This course will help you can navigate difficult conversations, mediate disputes, and foster a healthier, more collaborative work environment.
Presented by employment lawyer Julia Shallcrass, this course will help you comply withemployment and health and safety legislation for a healthy and safe workplace.
This course provides communication strategies and hands-on exercises, so you can facilitate productive discussions between conflicting parties and mediate difficult conversations with ease.
Consider useful strategies and five styles of conflict resolution for managing interpersonal conflict in the workplace.
Explore various conflict resolution strategies, including mediation, facilitation, and problem-solving methods to achieve positive outcomes.
What To Expect
Presented by employment law expert Julia Shallcrass, this course features practical exercises and real-world scenarios, so you can practice conflict resolution in a supportive setting.
By the end of the course, you’ll feel more confident managing workplace conflict and guiding employees through difficult situations.
You can attend this course individually, or join us for the full Managing Workplace Conflict, Bullying and Harassment Series.
All personal development events are subject to HRNZ Terms and Conditions.
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