
This engaging virtual course equips you with the skills to resolve disputes confidently, turning conflict into opportunities for collaboration and growth.
Explore the root causes of conflict, from miscommunication to competing priorities, to prevent minor issues from escalating into larger disputes.
Learn practical techniques to manage challenging situations effectively. Enhance your communication skills through active listening and, assertive communication, to ensure clarity and understanding.
This course will help you can navigate difficult conversations, mediate disputes, and foster a healthier, more collaborative work environment.
Presented by employment lawyer Julia Shallcrass, this course will help you comply with employment and health and safety legislation for a healthy and safe workplace. Find out how to manage situations relating to bullying, harassment, and employee well-being.
This course provides communication strategies and hands-on exercises, so you can follow structured steps to facilitate productive discussions between conflicting parties and mediate difficult conversations with ease. Consider useful strategies and five styles of conflict resolution for managing interpersonal conflict in the workplace.
Explore various conflict resolution strategies, including mediation, negotiation techniques, and problem-solving methods to achieve positive outcomes.
What To Expect
Presented by employment law expert Julia Shallcrass, this course features practical exercises and real-world scenarios, so you can practice conflict resolution in a supportive setting.
By the end of the course, you’ll feel confident managing workplace conflict and guiding employees through difficult situations. This course will help you foster a healthier and more collaborative work environment.
All personal development events are subject to HRNZ Terms and Conditions.