This course can be booked individually or as one of the sessions in “Manager’s HR Guide”.

Do you need a comprehensive guide to managing poor performance and investigating misconduct?

This course will give you practical tools to follow performance management processes and conduct disciplinary meetings.

Most Kiwi employers will have poor performers or misconduct at some stage, but many avoid formal processes for fear of getting the process wrong. Poor performance and misconduct must be dealt with lawfully to reduce the risk of personal grievances. This course will give you the practical tools to lawfully follow performance management and disciplinary processes.

This course gives practical guidance to help your staff improve their performance. Learn how to write performance improvement plans, attend performance management meetings, and support those who may be underperforming to succeed, with graduated warnings to dismissal if required.

Find out how to investigate misconduct and serious misconduct to protect your team and business. Follow the right disciplinary processes including suspension and formal investigations to reduce your risk of personal grievances.

Presented by an experienced employment lawyer, this practical course provides a comprehensive overview of lawful performance management and disciplinary processes in New Zealand. Through discussion and group activities, course participants will explore how to manage poor performers and misconduct.

You Will Learn:

  • Identify and deal with poor performance immediately
  • Support staff to avoid poor performance
  • Improve and maintain staff performance for team success
  • Manage poor performers through formal processes like Performance Improvement Plans, warnings and exit strategies
  • Attend formal performance management meetings
  • Identify differences between poor performance and misconduct
  • Investigate misconduct and serious misconduct
  • Consider whether to give a warning or exit for disciplinary matters
  • Resolve employment relationship problems
  • Comply with legal obligations and apply learnings from case law
  • Manage risks when dealing with disciplinary issues

This Course is For

This course is designed for managers and team leaders, and for any HR professionals seeking practical tools on how to manage poor performance and misconduct. This course focuses on how to reduce the risk of any legal claims and apply best practice. Participants will have the opportunity to discuss formal performance management meetings and investigation meetings.

Course Format

Managing Poor Performance and Misconduct is a 6-hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants can attend this course individually or as part of the programme on Manager’s Guide to HR.

Presenter Information

As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their management and communication skills. Julia is a practical and engaging presenter with expertise in training HR and people managers to create high-performing workplaces in the course, Leader’s Guide to Performance Management. Julia is an employment columnist for the NZ Herald.