This course is your guide to managing sick leave. Support staff with medical issues, reduce absenteeism, and follow a process for medical incapacity.

Negotiating an exit settlement can help you end employment relationship problems with less stress.

Find out how to comply with the Code of Patient Rights, manage complaints, and discuss practical case studies.

Find out how to lawfully conduct performance management and disciplinary processes and meet employer obligations.

Sharpen your public speaking skills and find out how to persuade your audience.

Speak with confidence to engage and persuade your audience. Explore techniques to present with impact.

Grow your resilience and adapt to change. Find out how to enhance personal wellbeing while accomplishing your professional goals.

Find out how to manage restructuring and redundancies through a lawful process, while supporting the team.

If you want to write reports with greater clarity, this is the course for you. Explore how to write technical reports that influence and inform the reader.

Effective time management is the key to success as a business professional. This course focuses on working smarter to meet your goals.

Everyone has their own personal biases. Find out how to manage unconscious biases with your recruits, team, and clients for business success.  

No one has ever read a document and said, “This is too uncomplicated”. Write in plain English using familiar words and short sentences that your readers understand.