Managing Workplace Conflict

Managing Workplace Conflict

Select a session below to book today for $437 incl GST.

This engaging virtual course equips you with the skills to resolve disputes confidently, turning conflict into opportunities for collaboration and growth. 

Explore the root causes of conflict, from miscommunication to competing priorities, to prevent minor issues from escalating into larger disputes.

Learn practical techniques to manage challenging situations effectively. Enhance your communication skills through active listening and, assertive communication, to ensure clarity and understanding.  

This course will help you can navigate difficult conversations, mediate disputes, and foster a healthier, more collaborative work environment.

Presented by employment lawyer Julia Shallcrass, this course will help you comply with employment and health and safety legislation for a healthy and safe workplace.  Find out how to manage situations relating to bullying, harassment, and employee well-being.

This course provides communication strategies and hands-on exercises, so you can follow structured steps to facilitate productive discussions between conflicting parties and mediate difficult conversations with ease. Consider useful strategies and five styles of conflict resolution for managing interpersonal conflict in the workplace.

Explore various conflict resolution strategies, including mediation, negotiation techniques, and problem-solving methods to achieve positive outcomes.

What To Expect

Presented by employment law expert Julia Shallcrass, this course features practical exercises and real-world scenarios, so you can practice conflict resolution in a supportive setting.

By the end of the course, you’ll feel confident managing workplace conflict and guiding employees through difficult situations.  This course will help you foster a healthier and more collaborative work environment.

All personal development events are subject to HRNZ Terms and Conditions.


Change Management Essentials

Change Management Essentials

Select a session below to book today for $437 incl GST.

This introductory half-day course provides the essential tools and approaches to effectively lead change. Whether navigating company restructures, culture shifts, or new technology, this course will guide you through every step for success.

This course equips HR professionals and managers with the tools and strategies to lead organisational change with confidence.

Presented by an experienced employment lawyer, this course covers the entire change process, from planning to evaluation. Explore essential frameworks like Kotter’s 8-Step Process and Lewin’s Change Management Model to assess readiness and identify key drivers of change.

In today’s ever-evolving workplace, learning how to manage change is essential. Consider international change management practices
like PRINCE2 (Projects IN Controlled Environments) or ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement).

Discover how to build effective communication strategies that connect with key stakeholders and employees at all levels. Build trust and overcome resistance by addressing psychological barriers to change.

Gain practical insights on measuring the impact of your initiatives through key performance indicators and continuous improvement, so you can drive and sustain long-term success.

By the end of this course, you will have a solid foundation in change management principles and the skills to begin implementing successful change initiatives.

What To Expect

Through case studies, interactive exercises, discussions, and expert guidance from employment lawyer Julia Shallcrass, you will develop practical insights into leading change.

By the end of the course, you will assess your organisation’s readiness for change and begin implementing long-term strategies.

All personal development events are subject to HRNZ Terms and Conditions.


Managing Mental Health at Work

Managing Mental Health at Work

Select a session below to book today.

Mental health problems have risen dramatically since Covid, with most employees experiencing mental illness during their lifetime. Many employers are overwhelmed and lost with how to manage the growing tide of mental health problems. Unmanaged mental illness is now a leading cause of productivity loss, impacting absenteeism and workplace performance.

This virtual course equips you with practical tools to lawfully manage mental health issues while fostering a healthier workplace culture. Learn to detect early warning signs of depression, anxiety, and PTSD, and confidently assist struggling staff. Discover how to handle mental health crises, support staff resilience, and comply with legal obligations around discrimination, reasonable support, and health and safety.

This insightful and practical course will introduce you to some of the latest science, health and safety and legal knowledge in the field. Gain insights and explore strategies to reduce risks, boost engagement, and create a more productive workplace.

Find out how to improve mental wellness and meet your legal obligations while creating a healthier workplace culture.

Course format

Consider the impact of unwell staff at work, including on sick leave and mental incapacity. Find out how to support staff and manage poor performance when the staff member is mentally unwell.

This course is co-presented by mental health expert Michael Hempseed and employment lawyer Julia Shallcrass. In this virtual 6.5 hours course, attendees will receive a digital workbook including activities. We will explore case studies to show you how to deal with real issues. This course involves Q&A and activities for you to discuss in small groups.

Presenter information

As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their communication and management skills. Julia is a practical and engaging presenter with expertise in training technical professionals on report writing. She focuses on training that creates high-performing workplaces. A published writer, she has written feature articles for NZLawyer and is an employment columnist for the NZ Herald.


Holidays Act - Practical Guide

Select a session below to book today.

Holiday legislation has proven challenging, often leading to costly mistakes for employers.

This live virtual course provides you practical guidance on managing and administering staff holiday and leave entitlements under the Holidays Act 2003.

Presented by an employment lawyer and payroll consultant, this course will help you overcome common and complex challenges, so you can administer and oversee payroll with confidence.

Learn to calculate holiday and leave calculations with confidence, including for staff on fixed or variable hours.

Course format

Holidays Act: A Practical Guide is a 6.5 hour virtual course, facilitated online.

This engaging and practical course, co-presented by a payroll consultant and employment lawyer, offers expert insights and real-world applications to give you a comprehensive understanding of payroll.

Through interactive activities, case studies, and discussions, this course offers hands-on learning for administering payroll. The workbook includes practical exercises and an overview of legislation so you can apply your knowledge with confidence.

Presenter information

As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their communication and management skills. Julia is a practical and engaging presenter with expertise in training technical professionals on report writing. She focuses on training that creates high-performing workplaces. A published writer, she has written feature articles for NZLawyer and is an employment columnist for the NZ Herald.


Holiday and Leave Entitlements 2024

Select a session below to book today for $215 excl GST.

Ensure your staff receive the correct holiday and leave entitlements this festive season! Join us for a comprehensive refresher on the Holidays Act 2003, covering the latest legislative updates and case law insights.

Christmas and New Year’s Day are fast approaching, so make sure your staff receive the correct holiday and leave entitlements this festive season.

Avoid payroll mistakes that could lead to underpayment. Join us for a refresher on the Holidays Act 2003 to comply with the law when managing public holiday and annual leave entitlements.

Led by employment lawyer Julia Shallcrass, this webinar is designed for people managers, payroll teams, and professional advisors. We’ll focus on compliance with the latest legislative updates and case law insights to guide you.

Topics covered include:

  • What are your obligations before business closedown periods?
  • How do you accurately calculate annual leave entitlements in payroll?
  • What happens if an employee is sick or has a bereavement during their holidays?
  • What is the case law on determining "otherwise a working day" for public holiday entitlements?
  • How can you reduce annual leave liability?
  • How does case law define gross earnings, including discretionary payments?
  • How can you calculate ordinary weekly pay for annual holiday entitlements?
  • What’s the process for paying staff annual leave during closedown?
  • What happens if a staff member is on call during public holidays?
  • What are staff entitlements during public holidays?

Learn how recent case law impacts the interpretation of the Holidays Act 2003 and how to manage your employees' entitlements effectively.

Don't miss out—ensure you’re prepared for the holiday season!


Restructuring and Redundancy

Select a session below to book today for $437 incl GST.

This half-day course will be delivered online via Zoom. It is limited to 25 registrations to ensure you get the most out of this session.

Economic upheaval is expected in New Zealand within the next couple of years. Many employers are facing the difficult and challenging position of potential restructuring that may lead to redundancies.

This half day course provides a step-by-step guide to initiating a restructure and following a proper process that complies with legal obligations.

We will consider what constitutes “genuine reasons” for restructuring and redundancy decisions. Find out what is required to justify a decision for restructuring and redundancies, and alternatives to such proposals, such as through Government assistance.

Learn how to navigate through a restructuring process that requires a full understanding of your legal responsibilities.

We will take you through the necessary steps to restructure your business, including considering options such as redeployment. We will Consider relevant case law decisions and current issues relating to the economic downturn and other genuine reasons for redundancy.

Discover how to help staff affected by restructuring, such as through career transitioning.

If you want to find out how to navigate restructuring in your organisation, join presenter and employment lawyer Julia Shallcrass on this interactive half day course.

Attendees will receive a workbook including activities and can ask questions virtually during the live seminar.


Presenting with Impact

Speak with confidence to engage and persuade a variety of audiences. This interactive course will increase your self-confidence and influence your clients and colleagues.

Presentation skills are a powerful tool for client engagement, connecting with colleagues and winning work. Confidence is necessary for influencing and persuading your audience internally as well as outside your organisation.

In this course, participants will explore techniques to deliver effective presentations in team meetings, client briefs and seminars. Through discussion and practical exercises, course participants will consider how to connect with their audience and create a clear call to action.

Presenter Information

As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their communication and management skills. Julia has coached senior leaders in public speaking and facilitated workshops on presentation skills for professionals throughout New Zealand. She is a practical and engaging presenter with expertise in training professionals to create high-performing workplaces. Julia is an employment columnist for the NZ Herald.


Persuasive Public Speaking

Do you want to speak with confidence and influence others?

Public speaking is an essential component of seeking sales and improving revenue. Confidence is necessary to persuade your audience, internally as well as to a broader audience outside your organisation.

In this one-day course, sharpen your public speaking skills through practice, and your ability to persuade an audience.


Performance Management and Disciplinary Issues

Performance management and disciplinary issues are the most common causes for personal grievance action at the Employment Relations Authority.

Reduce your risk and grow confidence in managing staff misconduct and poor performance.

Find out how to lawfully conduct the performance management and disciplinary processes and meet employer obligations.

Ensuring employees understand what is expected of them will enhance their contribution to your organisation.

Dealing with misconduct the right way will reduce your risk of personal grievance action and avoid breaching your good faith requirements.


Patient Code of Rights

This interactive course provides an effective overview of patient rights.

Find out how to comply with the Code of Patient Rights, manage complaints and discuss practical case studies.