Managing Conflict, Bullying and Harassment

Do you want to identify and manage conflict for business success?

Discover how to identify and manage conflict before it escalates to bullying and harassment, which are major problems in New Zealand.

Managing conflict is critical as unresolved or unmanaged conflict can quickly escalate and stifle an organisation’s progress. Unresolved conflict can result in poor behaviours like physical or emotional withdrawal and reduced productivity.

Take a proactive approach to bullying and harassment to reduce the risk to health and safety, and help prevent unwarranted behaviour.

This course will take you through various techniques and skills to help you prevent bullying and harassment, and approach and manage conflicts more effectively.

 


Leadership: Effective Delegation and Communication

Effective leadership is critical for success. Leaders are not born, they are made.

This course focuses on communication skills for leaders. Effective communication is an essential part of business and the role of team managers, and is vital for success in business, as it affects organisational performance and productivity.

Find out how to lead a team through coaching and courageous conversations. Build trust, influence, and persuade others. Learn techniques to delegate tasks and supervise staff.

 


Managing Sick Leave and Reducing Absenteeism

Select a session below to book today for $437 incl GST.

Do you want to learn how to manage long term sick leave and reduce absenteeism?

Difficult situations can arise where employees are unable to work due to illness or injury.

Frequent or extended periods of absence can disrupt the workplace, and it may not be possible to hold a job open indefinitely.

High rates of sick leave and absenteeism are some of the most expensive and disruptive problems facing New Zealand employers.

In this course, discover your obligations around employee sick leave, including long term illness and injury. Find out how you can support your employees in their return to work. Discuss when and how you can terminate employment for medical incapacity.

Find out how to manage high rates of sick leave by identifying and managing factors that lead to sick leave, such as workplace stress.


Leader's Guide to Performance Management - Coaching Programme

Select a session below to book today.

Transform from a technical expert into a high-performing manager in our comprehensive Leader's Guide to Performance Management.

Course Overview
Learn how to motivate staff and improve staff performance, conduct performance reviews with confidence, and build better teams.

Through four incredible modules, you will learn how to:

  • Motivate staff to succeed
  • Effectively delegate and supervise
  • Give feedback and performance reviews
  • Manage poor performers

In instructional videos, activity sessions, and workbooks, Julia Shallcrass, an expert employment lawyer will guide you on how to comply with employment law obligations, while improving team performance and results.

What to Expect
Unlock your Leadership potential with this comprehensive coaching programme Leader's Guide to Performance Management:

  • 4 dynamic modules delivered in bite-sized videos - with guaranteed viewing for at least 3 years, to be viewed at your own pace (estimated completion time: 4 hours).
  • Comprehensive workbooks with engaging activities, templates, checklists, and case studies.
  • Live group coaching (1.5 hours per week) at 11 am on Wednesdays in June or Thursdays in August. (Attendance at live group coaching is recommended but not compulsory).
  • Pre-recorded webinars (1 hour duration) for each module, can be viewed any time.

This course is designed for active participation with fellow people managers and team leaders.

If you would prefer our Lite option without the group coaching sessions, please book onto our Leader’s Guide to Performance Management – Lite.

Start dates for 4-week Public
12th June 2024 (@ 11am), with 4 Activity sessions on consecutive Wednesdays
22nd August 2024 (@ 11am), with 4 Activity sessions on consecutive Thursdays

Time: Live Activity sessions @ 11am once a week for 4 weeks
Investment (all prices include GST):
$1,290 incl GST
Group discounts apply:
$3,800 for 3, $6,100 for 5.


Interviewing Skills for Managers

Select a session below to book today.

This course can be booked individually or as one of the sessions in the “Manager's Guide to HR ”.

Explore how to select the right staff in this HR and manager’s guide to hiring interviewing skills, so you can select a staff to build the best and brightest team. Research shows that job interviews are often no more reliable than tossing a coin.

Do you want to hire the right candidate for your organisation? Are your interviews failing to produce enough reliable information to pick the right person? Selecting staff with the right skills, knowledge, and attitude is important for building the best and brightest teams.

This virtual course explores how to assess a candidate’s suitability for a role, with a focus on interviewing skills in person, by phone, or online. Discover how to ask the right questions to deduct their skill level and assess their attitudes and values.

Explore how to select the right staff and follow lawful hiring processes in this HR and manager’s guide to hiring and interviewing skills.

Find out how to identify and manage unconscious biases, which can lead to the wrong hiring decisions. Detect possible deception and toxic behaviours in interviews and reference checks.

Presented by an experienced employment lawyer, this practical course provides a comprehensive overview of lawful recruitment processes and pre-employment checks to avoid costly mistakes. Through discussion and group activities, course participants will explore how to recruit the right staff and follow the right hiring processes.

Course Format

Interviewing Skills and Hiring Talent is a 5.5-hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants can attend this course individually or as part of the programme on HR Guide for Managers.

Presenter Information

As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their management and communication skills. Julia is a practical and engaging presenter with expertise in training leaders to create high-performing workplaces in the course, Leader’s Guide to Performance Management. Julia is an employment columnist for the NZ Herald.


Resilience & Wellbeing

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Accomplish your professional goals while reclaiming your time and energy for personal wellbeing.

Are you struggling to balance your professional goals with your personal wellbeing? Too many busy profeassionals feel stressed, burned out, and overwhelmed. Discover how to work in a flow state and create resilience to cope with and adapt to new situations.

Accomplish your professional goals while reclaiming your time and energy for personal wellbeing.

In this course, business professionals will explore how to overcome struggles with distractions and uncertainty, and face adversity with grit and resilience.

Through discussion and case scenarios, course participants will identify and reduce personal stressors for improved wellbeing.

Participants will discover how to adapt to new situations with confidence and thrive under pressure with grit and resilience. Examine techniques to trigger flow states for productivity, so you have more time for your personal life.

Course Format

Resilience and Wellbeing is a 6.5 hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course.


Leader's Guide to Performance Management - Lite

Book a session today.

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Leader’s Guide to Performance Management – Lite
1 or 2 registrants
$ 690.00 Inc GST
Unlimited
Leader’s Guide to Performance Management – Lite
3 or 4 registrants
$ 656.67 Inc GST
Unlimited
Leader’s Guide to Performance Management – Lite
5 or more registrants
$ 650.00 Inc GST
Unlimited

Transform from a technical expert into a high-performing manager with the Leader’s Guide to Performance Management – Lite, an online course covering essential skills across 4 key modules. Don’t just manage; lead with impact!

Course Overview
Introducing the Lite Edition of our comprehensive Leader’s Guide to Performance Management. Access the same empowering video modules as our flagship course, but now in a self-paced format that allows you to kickstart your leadership journey on your terms.
Learn how to motivate staff and improve staff performance, conduct performance reviews with confidence, and build better teams.

Through four incredible modules, you will learn how to:

  • Motivate staff to succeed
  • Effectively delegate and supervise
  • Give feedback and performance reviews
  • Manage poor performers

In instructional videos and workbooks, Julia Shallcrass, an expert employment lawyer will guide you on how to comply with employment law obligations, while improving team performance and results.

What to Expect
Unlock your Leadership potential with this lite version of Leader’s Guide to Performance Management:

  • 4 dynamic modules with 4 hours of recorded bite-sized videos - guaranteed viewing for at least 3 years, tailored to your pace.
  • Comprehensive workbooks with engaging activities and case studies, (estimated completion time: 4 hours)
  • Recorded Q&A webinars (total 4 hours non-compulsory viewing).
  • Downloadable booklets per module, loaded with templates and checklists.
  • Earn your Certificate of Completion following successful completion of the quizzes on each module.

Introducing the Lite Edition of our comprehensive Leader’s Guide to Performance Management. Access the same empowering video modules as our flagship course, but now in a self-paced format that allows you to kickstart your leadership journey on your terms.

Investment (all prices including GST):
$690 incl. GST
Group discounts apply:
$1,970 for 3; $3,250 for 5

If you would prefer to join group coaching sessions, reserve your spot in the ‘Leader’s Guide to Performance Management – Coaching Programme’, designed for active participation with fellow people managers – or book for inhouse training.

For discounts on group bookings, please contact Julia: julia@kiwiboss.co.nz


Employment Law for Managers

Select a session below to book today.

Employment law in New Zealand is complex, and all managers and team leaders should understand how to comply with lawful duties and maintain productive working relationships.

Participants will gain an understanding of how to comply with employment laws in New Zealand to be a best practice employer.

Presented by an experienced employment lawyer, this practical course provides a comprehensive overview of employment laws in New Zealand, from hiring through termination, and everything in between.

Through discussion and case scenarios, you will find out how to reduce the risk of personal grievances and resolve employment relationship problems.

You will also discover how to manage staff relationships with confidence through activities and learning about case law.

Course Format

Employment Law for Managers is a 7.5 hour course, facilitated online.  Concepts and case law will be introduced and explained, then applied through scenarios and discussions.  Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course.


Essential Business Writing

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Effective writing is a powerful tool for business professionals. Learn how to write in plain English for better results.

Compelling written communication is vital for success in business. This virtual course will show you how to create clear, purposeful documents that connect with your readers.

If you want to communicate for greater clarity and impact in a variety of formats, including technical documents, tenders, reports, specifications, and correspondence, this is the course for you.

Through discussion and revising writing samples, participants will explore how to create purposeful documents that engage with their readers for excellent results.

Participants are requested to have on hand a written sample of their writing to the presentation for self-editing and analysis. The course is designed to give participants valuable experience revising business documents.

Course Format

This course is a virtual and live 7-hour course. Concepts of effective writing are explained, then applied through case studies and discussions. Real-time interactions such as group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants will be given time to self-edit their writing sample and may submit an excerpt for the presenter to review.

Presenter Information

As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their communication and management skills. Julia is a practical and engaging presenter with expertise in training HR and people managers to create high-performing workplaces. A published writer, she has written feature articles for NZ Lawyer and is an employment columnist for the NZ Herald.


Technical Report Writing

Select a session below to book today.

Technical report writing is a vital component of an engineer’s job.

This virtual course will show you how to write clear and concise reports so your readers can make informed decisions.

If you want to write reports with greater clarity, this is the course for you.

Through discussion and revising writing samples, participants will explore how to write clear and concise reports that influence and inform the reader.

This course is designed to give participants valuable guidance for writing effective technical reports that serve their purpose. Find out how to plan and prepare for reports to save time rewriting.

Participants are requested to have on hand a written sample of their report writing to the presentation for self-editing and analysis.

Course format

This course is a virtual and live 5.5-hour course. Concepts of effective writing are explained, then applied through case studies and discussions. Real-time interactions such as group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants will be given time to self-edit their writing report sample and ask questions of the presenter.

Presenter information

As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their communication and management skills. Julia is a practical and engaging presenter with expertise in training technical professionals on report writing. She focuses on training that creates high-performing workplaces. A published writer, she has written feature articles for NZLawyer and is an employment columnist for the NZ Herald.