Create Positive Culture and Manage Conflict
Do you want to create a positive culture and overcome conflict?
In this practical course, find out how to create a positive workplace culture. Improve performance and productivity by changing your workplace culture.
Discover how to identify conflict before it stifles performance, or escalates to bullying and harassment, which are major problems in New Zealand.
Develop skills and strategies so you can reduce negativity and staff turnover.
Advanced Human Resources
Productivity in the workplace is important for increased profit and success.
Find out how to improve workplace productivity through employee engagement and other factors in the workplace. This engaging course examines current issues affecting HR professionals in New Zealand. Discover how to manage flexible working arrangements, staff engagement, and diversity challenges.
This course is designed to improve staff performance, profit, and productivity. We will explore how to adapt modern workplace practices, such as employee wellbeing, flexible working, and the use of technology, to your business.
Find out how to develop good HR practice that aligns with the law and grow and retain your staff for organisational results. The course will promote questions, in-depth discussion, and an action plan.
Managing Mental Illness at Work
Select a session below to book today for $437 incl GST.
This virtual half-day course will help you reduce the risk of mental health issues at work and support struggling staff.
Most employees will experience mental illness within their lifetime. Mental health concerns have become more prevalent in the workplace, with many employers unsure as to how to proceed when performance or productivity is affected.
Find out how to support staff by understanding mental illness and its impact at work.
Course Overview
Unmanaged mental illness is now the leading cause of productivity loss worldwide – and impacts on sick leave and absenteeism.
This course is essential if you want to effectively manage mental health issues at work, improve productivity, and comply with your legal obligations.
Co-presented by a mental health expert and employment lawyer, this course introduces the topic of mental illness, with practical guidance on how to support staff at work.
Participants will find out how to manage common and complex issues relating to mental illness at work. The presenters will answer your questions about how to manage mental health issues in your workplace.
Detect early warning signs of mental illness, so you can assist staff who you suspect may have a mental illness. Discuss what to do if your staff member has a mental health crisis or is experiencing suicidal thoughts.
Consider the impact of unwell staff at work, including on sick leave and mental incapacity, and poor performance. Find out how to reduce the risk of mental illness and support struggling staff.
What To Expect
Join author of ‘Being A True Hero: Understanding and Preventing Suicide in Your Community’ Michael Hempseed and employment lawyer Julia Shallcrass on this virtual half day course. We will explore case law and case studies to show you how to support staff with mental illness.
Attendees will receive a digital workbook including activities and can ask questions virtually during the live seminar. This course involves Q&A and activities for you to discuss in small groups.
All personal development events are subject to HRNZ Terms and Conditions.
Testimonials
“Great course - gained a lot from it, interesting subject” Catherine, HR Advisor
Managing Conflict, Bullying and Harassment
Want to resolve disputes with confidence? This practical course equips you with the tools and techniques to identify, address, and resolve workplace conflicts before they escalate into bullying and harassment—key issues for New Zealand businesses.
Effective conflict management is vital to maintaining a productive and harmonious workplace. Left unchecked, unresolved issues can lead to toxic behaviours, disengagement, and declining productivity.
Take a proactive approach to mitigate health and safety risks associated with bullying and harassment and ensure a healthier, more respectful work environment.
Learn practical conflict resolution strategies, including mediation, negotiation, and the five styles of conflict resolution. Gain the skills to handle difficult conversations and resolve disputes effectively.
Course format:
Presented by employment lawyer Julia Shallcrass, this virtual 6.5 hour course will also guide you in complying with employment and health and safety legislation, ensuring a safe and compliant workplace. Through interactive exercises, you’ll gain hands-on experience in managing conflict and applying key strategies for positive outcomes.
Leadership: Effective Delegation and Communication
Effective leadership is critical for success. Leaders are not born, they are made.
This course focuses on communication skills for leaders. Effective communication is an essential part of business and the role of team managers, and is vital for success in business, as it affects organisational performance and productivity.
Find out how to lead a team through coaching and courageous conversations. Build trust, influence, and persuade others. Learn techniques to delegate tasks and supervise staff.
Managing Sick Leave and Reducing Absenteeism
Select a session below to book today for $437 incl GST.
Do you want to learn how to manage long term sick leave and reduce absenteeism?
Difficult situations can arise where employees are unable to work due to illness or injury.
Frequent or extended periods of absence can disrupt the workplace, and it may not be possible to hold a job open indefinitely.
High rates of sick leave and absenteeism are some of the most expensive and disruptive problems facing New Zealand employers.
In this course, discover your obligations around employee sick leave, including long term illness and injury. Find out how you can support your employees in their return to work. Discuss when and how you can terminate employment for medical incapacity.
Find out how to manage high rates of sick leave by identifying and managing factors that lead to sick leave, such as workplace stress.
Leader's Guide to Performance Management - Coaching Programme
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Leader’s Guide to Performance Management – Coaching Programme – Day Sessions
Leader’s Guide to Performance Management – Coaching Programme – Evening Sessions
Transform from a technical expert into a high-performing manager in our comprehensive Leader's Guide to Performance Management.
Course Overview
Learn how to motivate staff and improve staff performance, conduct performance reviews with confidence, and build better teams.
Through four incredible modules, you will learn how to:
- Motivate staff to succeed
- Effectively delegate and supervise
- Give feedback and performance reviews
- Manage poor performers
In instructional videos, activity sessions, and workbooks, Julia Shallcrass, an expert employment lawyer will guide you on how to comply with employment law obligations, while improving team performance and results.
What to Expect
Unlock your Leadership potential with this comprehensive coaching programme Leader's Guide to Performance Management:
- 4 dynamic modules delivered in bite-sized videos - with guaranteed viewing for at least 3 years, to be viewed at your own pace (estimated completion time: 4 hours).
- Comprehensive workbooks with engaging activities, templates, checklists, and case studies.
- Live group coaching – Join us at either 11 am or 7 pm on Thursdays in May. (Attendance at live group coaching is recommended but not compulsory).
- Pre-recorded webinars (1 hour duration) for each module, can be viewed any time.
This course is designed for active participation with fellow people managers and team leaders.
If you would prefer our Lite option without the group coaching sessions, please book onto our Leader’s Guide to Performance Management – Lite.
Start dates for 4-week Public Coaching Programme:
Thursday 7 May (choose from 11am or 7pm), with 4 Activity sessions on consecutive Thursdays.
Public Programme Investment
Join the public programme and discuss challenges with other managers:
$1,090 incl GST per participant
$3,000 incl GST for three participants
$4,700 incl GST for five participants
Interviewing Skills for Managers
Select a session below to book today.
This course can be booked individually or as one of the sessions in the “Manager's Guide to HR ”.
Explore how to select the right staff in this HR and manager’s guide to hiring interviewing skills, so you can select a staff to build the best and brightest team. Research shows that job interviews are often no more reliable than tossing a coin.
Do you want to hire the right candidate for your organisation? Are your interviews failing to produce enough reliable information to pick the right person? Selecting staff with the right skills, knowledge, and attitude is important for building the best and brightest teams.
This virtual course explores how to assess a candidate’s suitability for a role, with a focus on interviewing skills in person, by phone, or online. Discover how to ask the right questions to deduct their skill level and assess their attitudes and values.
Explore how to select the right staff and follow lawful hiring processes in this HR and manager’s guide to hiring and interviewing skills.
Find out how to identify and manage unconscious biases, which can lead to the wrong hiring decisions. Detect possible deception and toxic behaviours in interviews and reference checks.
Presented by an experienced employment lawyer, this practical course provides a comprehensive overview of lawful recruitment processes and pre-employment checks to avoid costly mistakes. Through discussion and group activities, course participants will explore how to recruit the right staff and follow the right hiring processes.
Course Format
Interviewing Skills and Hiring Talent is a 5.5-hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants can attend this course individually or as part of the programme on HR Guide for Managers.
Presenter Information
As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their management and communication skills. Julia is a practical and engaging presenter with expertise in training leaders to create high-performing workplaces in the course, Leader’s Guide to Performance Management. Julia is an employment columnist for the NZ Herald.
Resilience & Wellbeing
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Accomplish your professional goals while reclaiming your time and energy for personal wellbeing.
Are you struggling to balance your professional goals with your personal wellbeing? Too many busy profeassionals feel stressed, burned out, and overwhelmed. Discover how to work in a flow state and create resilience to cope with and adapt to new situations.
Accomplish your professional goals while reclaiming your time and energy for personal wellbeing.
In this course, business professionals will explore how to overcome struggles with distractions and uncertainty, and face adversity with grit and resilience.
Through discussion and case scenarios, course participants will identify and reduce personal stressors for improved wellbeing.
Participants will discover how to adapt to new situations with confidence and thrive under pressure with grit and resilience. Examine techniques to trigger flow states for productivity, so you have more time for your personal life.
Course Format
Resilience and Wellbeing is a 6.5 hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course.
Leader's Guide to Performance Management - Lite
Book a session today.
Transform from a technical expert into a high-performing manager with the Leader’s Guide to Performance Management – Lite, an online course covering essential skills across 4 key modules. Don’t just manage; lead with impact!
Course Overview
Introducing the Lite Edition of our comprehensive Leader’s Guide to Performance Management. Access the same empowering video modules as our flagship course, but now in a self-paced format that allows you to kickstart your leadership journey on your terms.
Learn how to motivate staff and improve staff performance, conduct performance reviews with confidence, and build better teams.
Through four incredible modules, you will learn how to:
- Motivate staff to succeed
- Effectively delegate and supervise
- Give feedback and performance reviews
- Manage poor performers
In instructional videos and workbooks, Julia Shallcrass, an expert employment lawyer will guide you on how to comply with employment law obligations, while improving team performance and results.
What to Expect
Unlock your Leadership potential with this lite version of Leader’s Guide to Performance Management:
- 4 dynamic modules with 4 hours of recorded bite-sized videos - guaranteed viewing for at least 3 years, tailored to your pace.
- Comprehensive workbooks with engaging activities and case studies, (estimated completion time: 4 hours)
- Recorded Q&A webinars (total 4 hours non-compulsory viewing).
- Downloadable booklets per module, loaded with templates and checklists.
- Earn your Certificate of Completion following successful completion of the quizzes on each module.
Introducing the Lite Edition of our comprehensive Leader’s Guide to Performance Management. Access the same empowering video modules as our flagship course, but now in a self-paced format that allows you to kickstart your leadership journey on your terms.
Investment (all prices including GST):
$690 incl. GST
Group discounts apply:
$1,970 for 3; $3,250 for 5
If you would prefer to join group coaching sessions, reserve your spot in the ‘Leader’s Guide to Performance Management – Coaching Programme’, designed for active participation with fellow people managers – or book for inhouse training.
For discounts on group bookings, please contact Julia: julia@kiwiboss.co.nz