Interviewing Skills for Managers
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This course can be booked individually or as one of the sessions in the “Manager's Guide to HR ”.
Explore how to select the right staff in this HR and manager’s guide to hiring interviewing skills, so you can select a staff to build the best and brightest team. Research shows that job interviews are often no more reliable than tossing a coin.
Do you want to hire the right candidate for your organisation? Are your interviews failing to produce enough reliable information to pick the right person? Selecting staff with the right skills, knowledge, and attitude is important for building the best and brightest teams.
This virtual course explores how to assess a candidate’s suitability for a role, with a focus on interviewing skills in person, by phone, or online. Discover how to ask the right questions to deduct their skill level and assess their attitudes and values.
Explore how to select the right staff and follow lawful hiring processes in this HR and manager’s guide to hiring and interviewing skills.
Find out how to identify and manage unconscious biases, which can lead to the wrong hiring decisions. Detect possible deception and toxic behaviours in interviews and reference checks.
Presented by an experienced employment lawyer, this practical course provides a comprehensive overview of lawful recruitment processes and pre-employment checks to avoid costly mistakes. Through discussion and group activities, course participants will explore how to recruit the right staff and follow the right hiring processes.
Course Format
Interviewing Skills and Hiring Talent is a 5.5-hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants can attend this course individually or as part of the programme on HR Guide for Managers.
Presenter Information
As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their management and communication skills. Julia is a practical and engaging presenter with expertise in training leaders to create high-performing workplaces in the course, Leader’s Guide to Performance Management. Julia is an employment columnist for the NZ Herald.
Resilience & Wellbeing
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Accomplish your professional goals while reclaiming your time and energy for personal wellbeing.
Are you struggling to balance your professional goals with your personal wellbeing? Too many busy profeassionals feel stressed, burned out, and overwhelmed. Discover how to work in a flow state and create resilience to cope with and adapt to new situations.
Accomplish your professional goals while reclaiming your time and energy for personal wellbeing.
In this course, business professionals will explore how to overcome struggles with distractions and uncertainty, and face adversity with grit and resilience.
Through discussion and case scenarios, course participants will identify and reduce personal stressors for improved wellbeing.
Participants will discover how to adapt to new situations with confidence and thrive under pressure with grit and resilience. Examine techniques to trigger flow states for productivity, so you have more time for your personal life.
Course Format
Resilience and Wellbeing is a 6.5 hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course.
Manager's Guide to HR
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Manager's Guide to HR series include 3 courses listed below:
- Interviewing Skills for Managers – 2nd May 9am to 2:30 pm
- Giving Feedback and Performance Reviews - 16th May 9am to 2pm
- Managing Poor Performance and Misconduct – 30th May 9am to 3pm
If you manage a team or have any HR responsibilities, this is your essential guide to Human Resources in New Zealand.
Participants will gain an understanding of how to manage staff and deal with common issues while complying with employment laws.
Through 3 sessions over 3 weeks, you will learn how to:
- Recruit the right staff through interviewing techniques to select staff to build the best and brightest team
- Conduct performance reviews with confidence, and give feedback to improve performance
- Manage poor performers and misconduct, by following formal performance management and disciplinary processes
Presented by an experienced employment lawyer, this practical course provides a comprehensive overview of managing staff in New Zealand, from hiring through termination. Through discussion and case scenarios, course participants will find out how to reduce the risk of personal grievances and resolve employment relationship problems. Participants will discover how to manage staff relationships with confidence through activities and learning about case law.
Course Format
This course is a 16- hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course.
Presenter Information
As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their management and communication skills. Julia is a practical and engaging presenter with expertise in training leaders to create high-performing workplaces in the course, Leader’s Guide to Performance Management. Julia is an employment columnist for the NZ Herald.
Leader's Guide to Performance Management - Lite
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Transform from a technical expert into a high-performing manager with the Leader’s Guide to Performance Management – Lite, an online course covering essential skills across 4 key modules. Don’t just manage; lead with impact!
Course Overview
Introducing the Lite Edition of our comprehensive Leader’s Guide to Performance Management. Access the same empowering video modules as our flagship course, but now in a self-paced format that allows you to kickstart your leadership journey on your terms.
Learn how to motivate staff and improve staff performance, conduct performance reviews with confidence, and build better teams.
Through four incredible modules, you will learn how to:
- Motivate staff to succeed
- Effectively delegate and supervise
- Give feedback and performance reviews
- Manage poor performers
In instructional videos and workbooks, Julia Shallcrass, an expert employment lawyer will guide you on how to comply with employment law obligations, while improving team performance and results.
What to Expect
Unlock your Leadership potential with this lite version of Leader’s Guide to Performance Management:
- 4 dynamic modules with 4 hours of recorded bite-sized videos - guaranteed viewing for at least 3 years, tailored to your pace.
- Comprehensive workbooks with engaging activities and case studies, (estimated completion time: 4 hours)
- Recorded Q&A webinars (total 4 hours non-compulsory viewing).
- Downloadable booklets per module, loaded with templates and checklists.
- Earn your Certificate of Completion following successful completion of the quizzes on each module.
Introducing the Lite Edition of our comprehensive Leader’s Guide to Performance Management. Access the same empowering video modules as our flagship course, but now in a self-paced format that allows you to kickstart your leadership journey on your terms.
Investment (all prices including GST):
$690 incl. GST
Group discounts apply:
$1,970 for 3; $3,250 for 5
If you would prefer to join group coaching sessions, reserve your spot in the ‘Leader’s Guide to Performance Management – Coaching Programme’, designed for active participation with fellow people managers – or book for inhouse training.
For discounts on group bookings, please contact Julia: julia@kiwiboss.co.nz
Employment Law for Managers
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Employment law in New Zealand is complex, and all managers and team leaders should understand how to comply with lawful duties and maintain productive working relationships.
Participants will gain an understanding of how to comply with employment laws in New Zealand to be a best practice employer.
Presented by an experienced employment lawyer, this practical course provides a comprehensive overview of employment laws in New Zealand, from hiring through termination, and everything in between.
Through discussion and case scenarios, you will find out how to reduce the risk of personal grievances and resolve employment relationship problems.
You will also discover how to manage staff relationships with confidence through activities and learning about case law.
Course Format
Employment Law for Managers is a 7.5 hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course.
Essential Business Writing
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Effective writing is a powerful tool for business professionals. Learn how to write in plain English for better results.
Compelling written communication is vital for success in business. This virtual course will show you how to create clear, purposeful documents that connect with your readers.
If you want to communicate for greater clarity and impact in a variety of formats, including technical documents, tenders, reports, specifications, and correspondence, this is the course for you.
Through discussion and revising writing samples, participants will explore how to create purposeful documents that engage with their readers for excellent results.
Participants are requested to have on hand a written sample of their writing to the presentation for self-editing and analysis. The course is designed to give participants valuable experience revising business documents.
Course Format
This course is a virtual and live 7-hour course. Concepts of effective writing are explained, then applied through case studies and discussions. Real-time interactions such as group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants will be given time to self-edit their writing sample and may submit an excerpt for the presenter to review.
Presenter Information
As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their communication and management skills. Julia is a practical and engaging presenter with expertise in training HR and people managers to create high-performing workplaces. A published writer, she has written feature articles for NZ Lawyer and is an employment columnist for the NZ Herald.
Technical Report Writing
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Technical report writing is a vital component of an engineer’s job.
This virtual course will show you how to write clear and concise reports so your readers can make informed decisions.
If you want to write reports with greater clarity, this is the course for you.
Through discussion and revising writing samples, participants will explore how to write clear and concise reports that influence and inform the reader.
This course is designed to give participants valuable guidance for writing effective technical reports that serve their purpose. Find out how to plan and prepare for reports to save time rewriting.
Participants are requested to have on hand a written sample of their report writing to the presentation for self-editing and analysis.
Course format
This course is a virtual and live 5.5-hour course. Concepts of effective writing are explained, then applied through case studies and discussions. Real-time interactions such as group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants will be given time to self-edit their writing report sample and ask questions of the presenter.
Presenter information
As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their communication and management skills. Julia is a practical and engaging presenter with expertise in training technical professionals on report writing. She focuses on training that creates high-performing workplaces. A published writer, she has written feature articles for NZLawyer and is an employment columnist for the NZ Herald.
Managing Poor Performance and Misconduct
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This course can be booked individually or as one of the sessions in “Manager's HR Guide”.
Do you need a comprehensive guide to managing poor performance and investigating misconduct?
This course will give you practical tools to follow performance management processes and conduct disciplinary meetings.
Most Kiwi employers will have poor performers or misconduct at some stage, but many avoid formal processes for fear of getting the process wrong. Poor performance and misconduct must be dealt with lawfully to reduce the risk of personal grievances. This course will give you the practical tools to lawfully follow performance management and disciplinary processes.
This course gives practical guidance to help your staff improve their performance. Learn how to write performance improvement plans, attend performance management meetings, and support those who may be underperforming to succeed, with graduated warnings to dismissal if required.
Find out how to investigate misconduct and serious misconduct to protect your team and business. Follow the right disciplinary processes including suspension and formal investigations to reduce your risk of personal grievances.
Presented by an experienced employment lawyer, this practical course provides a comprehensive overview of lawful performance management and disciplinary processes in New Zealand. Through discussion and group activities, course participants will explore how to manage poor performers and misconduct.
Course Format
Managing Poor Performance and Misconduct is a 6-hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants can attend this course individually or as part of the programme on Manager’s Guide to HR.
Presenter Information
As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their management and communication skills. Julia is a practical and engaging presenter with expertise in training HR and people managers to create high-performing workplaces in the course, Leader’s Guide to Performance Management. Julia is an employment columnist for the NZ Herald.
Giving Feedback and Performance Reviews
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This session can be booked individually or as part of the Manager's Guide to HR.
Giving feedback is essential for developing top performers. Coach staff for success, conduct performance reviews and set goals for high-performing teams.
Giving effective feedback is essential for improving staff and team performance. Performance development is one of the most effective ways to improve productivity and a company’s profitability.
Yet many managers avoid giving constructive feedback for fear of getting it wrong and facing legal action.
This course focuses on how to create a high-performing team by giving effective feedback and coaching to improve performance.
Through discussion and scenarios, course participants will explore how to give constructive feedback, coach staff, and conduct performance reviews.
We will answer questions like: How often should you meet with staff in regular catch ups? What are SMART goals and performance objectives? How can you reduce manager biases for a fair assessment in performance reviews?
Participants will learn how to give effective feedback and conduct performance reviews with ease.
This course is not designed for participants registered for the Leaders Guide to Performance Management which is a comprehensive guide of this topic.
Course Format
Giving Feedback and Performance Reviews is a 5 hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course.
Presenter Information
As director of KiwiBoss, employment lawyer Julia Shallcrass is an experienced presenter on performance management and leadership training. Julia is a practical and engaging presenter with expertise in training HR and people managers through the online course, Leader’s Guide to Performance Management. Julia is an employment columnist for the NZ Herald.
Writing in Plain English
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Writing in simple language is a powerful tool for all business professionals. Learn how to write in plain English for better results. This course covers how to write in a clear and concise manner.
No one has ever read a document and said, “This is too uncomplicated”.
Writing in a complicated way will confuse your readers. Writing in plain English helps you communicate better with your readers and is more persuasive. It involves the use of simple, active sentences made up of familiar and concrete words.
This virtual course will show you how to create clear documents so you connect with your readers. If you want to communicate for greater clarity and impact by writing in plain English, this is the course for you.
Through discussion and revising writing samples, participants will explore how to follow the principles of plain English for excellent results.
Participants are requested to bring a written sample of their writing to the presentation for self-editing and analysis. This course explores how to write in plain English in a variety of formats.
This course is useful for any professional wanting to simplify their writing to connect with their readers.
This course is designed for all professionals, managers, and administrators wanting to write in plain English to connect better with their readers. The course will focus on how to write in plain English for greater clarity. It is a course for all professionals who want to simplify and clarify their use of language at any stage of their career.
Course format
This course is a virtual and live 5-hour course. Concepts of plain English are explained, then applied through practical exercises and discussions. Real-time interactions such as group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants will be given time to self-edit their writing sample and may submit an excerpt for the presenter to review.
About the Presenter
As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their communication and management skills. Julia is a practical and engaging presenter with expertise in training HR, people managers, and professionals to create high-performing workplaces. A published writer, she has written feature articles for NZLawyer and is an employment columnist for the NZ Herald.